FAQs

Account and Profile

Hover over your name in the top right corner. Click ‘profile’, and click on ‘Delete Profile’ on the left side of your screen. Confirm by clicking on ‘Delete Profile’.

Hover over your name in the top right corner. Click ‘profile’. You can change your personal information here.

Hover over your name in the top right corner. Click ‘profile’, and click on ‘Change Password’ on the left side of your screen. Fill in your current password, new password and confirm your new password. Click on Save to confirm your password change.

Hover over your name in the top right corner. Click ‘profile’ and change your Email under ‘Personal Information’.

Tags: Change, edit, email

Advisory board Members

No. only the organising company is able to send invitations. Use the Contact Board leader button if you have a great suggestion for a person to join.

Yes. On the left side of your screen, the section ‘Advisoryboard members’ is available. You can contact other members by pressing the email button next to their name. In the mobile App this function is available in the Menu.

Cases

Other advisors and persons working for the organising company can read your comments.

Category: Cases
Tags: comments, read

Please inform your support contact. Don’t forget to state your name, the advisory board and your device / browser.

Category: Cases
Tags: open, video, view, watch

No. You can’t delete a comment after you commented on a discussion or reply to someone else’s comment.

Category: Cases

Please inform your support contact. Don’t forget to state your name, the advisory board and your device / browser.

Category: Cases

Yes. Other members will receive a notification if you reply to a comment and if you comment on the discussion.

Category: Cases

No. Other members only get notified if you reply to a comment or if you comment on the discussion.

Category: Cases

When you’ve joined a discussion, there is a button on the left side of the send date and time. If you press this button, you can type your answer to that specific comment.

Category: Cases

Company members

Company members are the persons working for the organising company. They have a supporting role in the advisory board.

Category: Company members

On the left side of your screen, the section ‘Company members’ is available. You can contact other members by pressing the email button next to their name. In the mobile App this function is available in the Menu.

Category: Company members

Content

Please inform your support contact. Don’t forget to state your name, the advisory board and your device / browser.

Category: Content

Please inform your support contact. Don’t forget to state your name, the advisory board and your device / browser.

Category: Content

Please inform your support contact. Don’t forget to state your name, the advisory board and your device / browser.

Category: Content
Tags: open, PDFs, read, view

Feedback

It is processed by the organising company.

Category: Feedback

Although it is very welcome, it isn’t required to give feedback.

Category: Feedback

General

In order to contact MEDtalks, use the following contact page: https://www.medtalks.eu/en/colophon

Category: General

If you had access to an advisory board, but now you can not access it anymore different situation can apply. First, the advisory board can be completed. Log in and search for Finished boards.

Category: General

If you are a pharmaceutical or educational company, please visit MEDboards.eu to start your Advisory board.

Category: General

If you are an active user, please login to the advisory board and find there the contact information you need.

Category: General

Joining advisory boards is on invitation only. Clients that use MEDboards, pharmaceutical and educational companies, are able to send invitations to participants to join their advisory board. If you are interested in joining advisory boards, sign-up to MEDtalks.eu and indicate in My Profile that you are interested in joining advisory boards. If clients are searching for specific health care professionals, MEDboards can connect you.

Category: General

An advisory board is an online advisory board for medical professionals. Sharing knowledge and providing advise on new medical developments. Classically a company invites advisors (experts) to a meeting in order to improve their service/product.

Category: General

MEDtalks is dedicated digital platform serving as a comprehensive source of medical knowledge along with a mix of expert insight and (local) perspective, interactive features, peer-reviewed journal articles, news and accredited continuing education.

Category: General
Tags: MEDtalks, what

With MEDboards, we offer an optimal all-round solution for creating individual advisory boards and digital training programs. They can be tailored easily to the needs of the target group. MEDboards allows the unlimited exchange of experts, no matter if at home, in the hospital or on the road via smartphone application.

Category: General

Login

If you want to login using your MEDtalks account, fill in your MEDtalks email and password. Click ‘MEDtalks sign in’.

Category: Login

When you’re on the ‘Sign in’ page on https://medboards.medtalks.eu/#/login, press the ‘Recover password’ button underneath the ‘Privacy policy’ button. When you enter your email, you will recieve an email with the steps that you can follow to recover your email.

Category: Login

Make sure to enter the correct email address and password on this page: https://medboards.medtalks.eu/#/login. Here you can also use the Forgot password function.

Category: Login

Meeting place

Contact Travel support if you have any question about travelling to the Meeting place Venue.

Category: Meeting place

The online meeting will open up, mostly 15 minutes before the meeting starts. The Connect Meeting function will be available at that specific time.

Category: Meeting place

If you decide to participate online, you can select this by pressing ‘participate online’. In order to participate online, open the meeting place and select Connect to meeting. You will enter the online meeting. This is powered by Zoom.

Category: Meeting place

If you have a specific question to the organising company, press ‘contact board leader’. You can type your message and send it.

Category: Meeting place

No. You can either participate at the meeting venue or participate online. For more information about participating online, go to: ‘how does participate online work?’ It might be that online participation is not allowed for your specific meeting. In case of questions contact the board administrator/leader.

Category: Meeting place

Mobile App

Search for MEDboards in the Google Play store or App Store.

Category: Mobile App

On your mobile App, please check your Permission settings.

Category: Mobile App

Polls

No. After submitting your answer to the quiz, you can’t undo your answer.

Category: Polls

Preread

Yes. When your present on the Preread page, hover over the PDF file. There is a print button in the top left corner.

Category: Preread

Yes. When your present on the Preread page, hover over the PDF file. There is a download button in the top left corner.

Category: Preread

Quiz

No. After submitting your answer to the quiz, you can’t change your answer.

Category: Quiz

Registration

On invitation only, create your MEDboards profile and agree to the terms and conditions to access MEDboards. Alternatively, you can use your MEDtalks.eu profile to login. If applicable, you will have to sign a contract with the organising pharmaceutical company which handles amongst others the fee and expenses. If you are signing up for an educational board, contracts do not apply.

Category: Registration

On invitation only, create your MEDboards profile and agree to the terms and conditions to access MEDboards. Alternatively, you can use your MEDtalks.eu profile to login. If applicable, you will have to sign a contract with the organising pharmaceutical company which handles amongst others the fee and expenses.

Category: Registration

Summary

No. Only the clients that use the MEDboards services can edit the summary. You can read the summary and optionally respond to it in the Feedback section.

Category: Summary
Tag: Summary

Troubleshooting

Please inform your support contact person. Don’t forget to state your name, specify the advisory board and your device / browser.

Category: Troubleshooting

Please inform your support contact person. Don’t forget to state your name, specify the advisory board and your device / browser.

Category: Troubleshooting

Zoom

To join an online meeting, press the ‘connect to meeting’ button on the Meeting place page in your broswer or in the mobile app.

Category: Zoom

No. Members can only join a meeting by pressing the ‘connect to meeting’ button.

Category: Zoom

No. The online meeting place is supported by Zoom, but requires no installation or Zoom account. If you are using incognito / private browser. A zoom install will be asked. Please use a normal browser window in this case.

Category: Zoom

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